ABOUT BASIN CONNECT
A point-to-point public transportation transit service that connects riders in cities and communities in Klamath County to Klamath Falls and is funded by payroll transit tax revenue.
THIS SERVICE HAS CHANGED TO A RESERVATION SERVICE.
Mondays and Wednesdays we go to Keno/Worden/Falcon Heights/Lake of the Woods. To get on this bus you MUST call Friday for a ride on Monday and Tuesday for a ride on Wednesday.
Tuesdays and Thursdays we go to Bly, Beatty, Bonanza, Merrill. To get on this bus you MUST call Monday for a ride on Tuesday and Wednesday for a ride on Thursday.
Please call 541-883-2877 and choose OPTION 1 and leave a message and we will schedule your ride for you.
RIDE FREE
BASIN CONNECT is free of charge for the general public. Riders will receive a fixed route Day Pass upon arrival in Klamath Falls. Seniors 65 years of age or older and individuals with disabilities may apply to use BASIN LIFT complementary paratransit services available within BTS district boundaries.
ACCESSIBILITY
BASIN CONNECT buses are wheelchair accessible and meet ADA specifications.
RIDER TRAINING
Riders may request training to learn to ride BASIN CONNECT, BTS fixed route or BASIN LIFT . Contact our Dispatcher at 541-883-2877 to schedule your FREE rider training.
CLOSURES
New Years Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and when weather prevents safe operations.
RIDER RULES
All passengers are expected to behave in a safe and respectful manner while riding Basin Lift vehicles and while interacting with other passengers or Basin Lift employees.
The following conduct will not be tolerated if it creates a safety hazard or serious disturbance to others:
- Fighting or threatening behavior
- Throwing objects
- Pushing or physical aggression
- Spitting
- Using abusive, threatening, or profane language directed at others
- Engaging in behavior that creates unsafe conditions on the vehicle
Important: Some behaviors may be related to a person’s disability. Basin Transit will make reasonable modifications to policies to ensure individuals with disabilities are not unfairly excluded from service. Passengers may only be suspended from service if their conduct results in a direct threat to safety or causes serious, repeated disruptions that cannot be reasonably accommodated.
Forbidden Objects on Fixed Route Vehicles
The following items are not permitted on any Basin Lift vehicle at any time:
- Firearms or other weapons of any type
- Hazardous chemicals or explosives
- Flammable liquids or acids
- Materials that may present a serious safety hazard to others or cause damage to vehicle
Passengers may not consume food or beverages on board a Fixed Route Vehicle, except as required for a medical reason (for example, a rider with diabetes needing to manage blood sugar) or due to a disability. Sealed beverages or medical liquids may be brought on board if stored safely to prevent spills.
Suspension for Policy Violations
Passengers who engage in conduct that presents a direct threat to health or safety, or who create serious, repeated service disruptions, may be subject to suspension from service.
Before any suspension takes effect, Basin Transit Service will provide:
- Written notice of the proposed suspension, including the reason.
- An opportunity to be heard (the rider may explain their side of the issue).
- An appeal process with review by the General Manager or designee, as required by ADA regulations.
- Appeal process is located under the ADA Tab.
BUS STOPS
BASIN CONNECT will pick up on a bus as pictured below at designated bus stops with sign shown on front of this pamphlet. Contact us if you need direction to your nearest bus stop.
